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Keep your institution, your points of sale and your customers in sync.
BeNotified is a multichannel notification platform that strengthens engagement and streamlines the flow of information across your whole network, at a lower cost.
Communication that reaches every point of your network
Head office, branches, agents and customers often rely on different channels, and expensive ones. BeNotified gives everyone the same information at the same time, using lower-cost digital channels first.
- Reach customers through the mobile app first, then SMS, email or WhatsApp
- Talk directly with clients and let them reply
- Manage all messages and requests centrally
- Cut notification costs by moving traffic to digital channels
Channels
- Mobile app
- SMS
How it works
Connect
Link BeNotified to your business systems and your network of points of sale.
Organise
Define audiences, message types and the channel order for each.
Communicate
Send notifications and hold two-way conversations with clients and staff.
Optimise
Follow costs and engagement, and shift volume to the cheapest channel that works.
What BeNotified includes
Multichannel notifications
Mobile app, SMS, email and WhatsApp in one platform.
Interactive communication
Direct, two-way exchanges with your clients.
Points of sale included
Keep branches and agents informed alongside customers.
Central management
All messages and requests handled in one place.
Lower costs
Digital channels first, SMS only where it is needed.
Clear reporting
Measure reach, engagement and spend by channel.
AI that picks the right channel and the right words
BeNotified uses AI to reach each customer the best way at the lowest cost.
Best-channel routing
Chooses the lowest-cost channel that will reach each customer: app, SMS, WhatsApp or email.
Smart message wording
Writes clear, personalised messages in each customer's language.
Operations assistant
Spots unusual messaging patterns across your network and summarises them for your teams.
For your organisation
- Significant reduction in notification costs
- Consistent information across the whole network
- Stronger customer engagement
- One platform to manage and audit
For your customers and partners
- Timely information on the channel they use
- A direct line to your teams
- Fewer missed messages
- A more modern experience
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PaC-Alert
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SwiftSMSpro
An SMS gateway that banks connect to through an API, so their systems can send customers notifications such as credit alerts automatically.